B2B sales is no longer about pushing products or rehearsing scripts. Entrepreneurs—especially startup founders—expect their sales partners to understand their world, adapt to their pace, and deliver measurable value. If you want to thrive in today’s competitive market, you need to build habits that entrepreneurs respect and trust.
Here are 50 entrepreneur-focused habits that can help any sales professional move from being “just another rep” to a true business partner.
I. Build Trust Early and Consistently
-
Research before outreach. Know their business, industry, and pain points.
-
Respect their time. Keep calls short and purposeful.
-
Be transparent about limitations. Entrepreneurs value honesty over hype.
-
Align your solution with their vision. Connect what you sell to their bigger goals.
-
Lead with integrity. Build credibility through actions, not words.
II. Communicate the Entrepreneur’s Way
-
Use simple, clear language. Skip the jargon.
-
Mirror their energy. Match their pace and passion.
-
Tell compelling stories. Narratives resonate more than raw numbers.
-
Listen more than you speak. Entrepreneurs want to be heard.
-
Adapt to their communication style. Email, Slack, or calls—follow their preference.
III. Deliver Value Before the Sale
-
Offer insights, not just pitches. Share trends and benchmarks.
-
Highlight ROI upfront. Show how you save money, time, or both.
-
Suggest pilot programs. Lower the entry risk.
-
Simplify onboarding. Make it painless for their team.
-
Frame yourself as a problem-solver. Go beyond features to outcomes.
IV. Stay Flexible and Empathetic
-
Understand their growth stage. Early-stage needs differ from scale-ups.
-
Adapt when they pivot. Startups change direction—stay agile.
-
Acknowledge investor influence. Decisions may involve more than the founder.
-
Negotiate fairly. Entrepreneurs respect flexibility.
-
Recognize their stress. Empathy strengthens relationships.
V. Prove Reliability
-
Respond quickly. Prompt replies show professionalism.
-
Follow up with value. Don’t just check in—add something useful.
-
Keep contracts simple. Eliminate unnecessary legal complexity.
-
Agree on success metrics. Define what “winning” looks like together.
-
Deliver consistently. Reliability keeps doors open.
VI. Invest in Relationships, Not Transactions
-
Celebrate their wins. Funding, launches, and recognition deserve acknowledgment.
-
Amplify their story. Share their achievements in your network.
-
Be present without being pushy. Stay relevant, not intrusive.
-
Respect a “no.” Timing matters—leave the door open.
-
Join their communities. Show up where entrepreneurs gather.
VII. Position Yourself as a Strategic Ally
-
Offer scalable solutions. Entrepreneurs need growth-friendly tools.
-
Share competitor insights. Provide knowledge they don’t have.
-
Help strengthen their investor pitch. Your solution should boost credibility.
-
Anticipate future needs. Show foresight.
-
Focus on retention. Long-term partnerships matter more than one-time sales.
VIII. Support the Whole Organization
-
Engage their team respectfully. Don’t overlook end-users.
-
Offer training and guidance. Ensure adoption success.
-
Stay accessible. Be easy to reach.
-
Gather feedback from all levels. Inclusion strengthens trust.
-
Help their team look good. Empower them to succeed internally.
IX. Turn Clients Into Advocates
-
Act on feedback fast. Show responsiveness.
-
Report outcomes clearly. Prove value regularly.
-
Evolve with their needs. Stay relevant as they grow.
-
Celebrate shared successes. Frame wins as collaboration.
-
Be a growth partner. Entrepreneurs want allies, not vendors.
X. Elevate Your Professional Habits
-
Stay consistent. Predictability builds confidence.
-
Stay curious. Ask questions and learn continuously.
-
Invest in your own growth. Keep developing as a sales pro.
-
Understand their industry deeply. Knowledge earns respect.
-
Become the rep they recommend. Referrals prove real trust.
Final Thoughts
Succeeding in B2B sales with entrepreneurs isn’t about aggressive tactics or flashy pitches. It’s about building habits that reflect respect, empathy, and reliability. By practicing these 50 entrepreneur-focused behaviors, you’ll move beyond “selling” and step into the role of a trusted partner who founders turn to for guidance and growth.
When entrepreneurs see you as an ally in their journey—not just a salesperson—you’ve already won half the battle.